Cabin Resale Safety
How to safely buy or sell a cabin in our community.
Why this page exists
Cabin resales are part of how our community has always worked. When someone cannot make a sailing, another guest gets a chance to come aboard. We want that to keep happening, and we want it to happen safely.
Recent scams have targeted Dave Koz cruisers in our Facebook groups and through direct messages. Some have involved guests posing as sellers and disappearing with payment. Others have involved people impersonating Dave's management or Redwood Travel Partners.
This page is your guide to navigating cabin resales safely. Bookmark it, share it, and come back to it any time something feels off.
Three rules that will keep you safe
One. Always loop in Redwood Travel Partners before any money moves. Every legitimate cabin transfer involves Redwood directly. Email info@redwoodtravelpartners.com or call (888) 471-3313 to verify the seller and the reservation before you agree to anything. If someone tells you Redwood is not necessary, or that they will handle paperwork later, stop.
Two. There is no such thing as a private VIP package with personal Dave access for sale outside the official cruise. If you receive an offer like this, no matter how warmly written, it is a scam. Do not respond. Forward it to fraud@redwoodtravelpartners.com and delete it.
Three. Trust your instincts on pressure and urgency. Real sellers do not rush you. Real transfers take a few days to process. If someone tells you the cabin will be lost if you do not pay today, or that another buyer is waiting in line behind you, that pressure is the scam working on you. Pause and contact Redwood via phone before doing anything else.
If you suspect a scam
Stop. Do not respond to the message. Do not send any money.
Take three steps:
Forward the suspicious message, including all email headers if possible, to fraud@redwoodtravelpartners.com.
Call Redwood Travel Partners at (888) 471-3313 to alert us. Even if you have not lost money, your report helps us warn other guests.
If you have already sent money to a scammer, contact your bank or credit card company immediately. Some payment methods can be reversed if reported quickly.
We respond to every fraud report. The faster we know, the more we can do to help you and protect other guests in our community.
CONTACT REDWOOD TRAVEL PARTNERS
info@redwoodtravelpartners.com
(888) 471-3313
2021 Fillmore Street, Suite 1219
San Francisco, CA 94115
Monday through Friday, 9am to 5pm Pacific